Privacy Policy

1. Introduction

FabricSnap ("we", "our", or "us") operates the FabricSnap web application at fabricsnap.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using FabricSnap, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

• Email address (when you create an account)
• Name (if provided through your account or third-party sign-in)
• Payment information (processed securely by our payment processor; we do not store card details)

Usage Data

• Fabric images you upload for analysis
• Scan history and results
• Device and browser information
• Usage patterns and feature interactions

3. How We Use Your Information

• To provide and maintain our fabric identification service
• To process your scans using AI-powered analysis
• To manage your account and subscription
• To process payments
• To send you service-related communications
• To improve and optimize our service

4. Third-Party Services

We use trusted third-party service providers to help operate FabricSnap, including services for AI analysis, payment processing, image storage, authentication, and database hosting. These providers only access your data as necessary to perform their functions and are obligated to maintain its confidentiality. We encourage you to review their respective privacy policies.

5. Data Storage and Security

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security. You acknowledge and accept this inherent risk.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. We may also retain and use your data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Export your data in a portable format

To exercise any of these rights, please contact us at info@fabricsnap.com. We may require verification of your identity before processing such requests.

8. Cookies

We use essential cookies to maintain your authentication session. We do not use tracking or advertising cookies.

9. Children's Privacy

FabricSnap is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.

10. Disclaimer of Liability

To the fullest extent permitted by applicable law, FabricSnap shall not be liable for any unauthorized access to or alteration of your data, any data breaches resulting from circumstances beyond our reasonable control, or any indirect, incidental, special, consequential, or punitive damages arising from your use of the service or any data loss.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Your continued use of the service after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@fabricsnap.com.